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CASE STUDIES

Public Adjuster Negotiates a $136,000 Increase for Business Claim in Orlando, Florida


+ $136,000 INCREASE

A summer windstorm caused roof damage to a franchised Best Western Hotel in Orlando, Florida. The hotel’s owners filed a claim for roof and storm damage. After the first site visit with the insurance company adjuster, the owners of the hotel realized they needed professional claim help.

The hotel had a Tectum roof system with a CPO covering, a type of roof that the insurance company adjuster was not familiar with. As such, he misdiagnosed and underestimated the scope of damage to the roof. He offered $94,000 for the roof and interior damage.

Insurance Claim Consultants was hired to provide public adjuster and commercial roof testing services. The claim team for this loss consisted of a public adjuster, who is Haag Certified, as well as a construction consultant.

Nine rooms inside the 101-room hotel suffered interior damage from the breeches in the roof system caused by the storm. We immediately arranged to have the damages to the roof and rooms mitigated. The roof was tarped and the dry out and remediation started.

Our public adjuster conducted thermal testing and moisture mapping of the roof, which help to identify the depth of the roof damages. Our total claim estimate totaled $230,000, which included the roof damage and damage to the interiors of rooms.

The client received the full amount of our estimate for repairs. The business income claim was settled through the appraisal process.

Roof damage claims can be complex to assess and document. It is common for independent adjusters to not have the necessary experience or knowledge to accurately assess and adjust components of a claim. We leverage decades of experience and utilize state-of-the-art roof testing for roof damage claims that result in quick and accurate settlements. It’s your right to receive an accurate assessment of your home or business insurance claim. We can help.

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